Privacy Policy

We collect information you provide directly, including your name, email, phone number, property details, and service preferences.

We also collect operational data related to service requests, quotes, jobs, invoices, and logbook entries.

If you opt in to SMS or WhatsApp updates, we store consent preferences and messaging history.

To deliver concierge services, schedule visits, manage invoices, and maintain your property logbook.

To send service updates and reminders through email, SMS, or WhatsApp based on your opt-in preferences.

To improve service quality, response times, and long-term property health outcomes.

We share limited data with trusted providers strictly to perform services (e.g., payment processing, messaging, and authentication).

We never sell your personal information.

You can update your communication preferences at any time through the Client Hub.

You may request access, correction, or deletion of your personal data by contacting us.

We apply technical and organizational safeguards to protect your information.

Access to sensitive data is limited to authorized personnel only.

Email: concierge@wisehandy.com

If you have privacy questions, contact us and we will respond promptly.